Privacy Policy

 

1. Introduction
   Welcome to Maggie’s Legacy. We are committed to protecting your privacy and safeguarding any personal information you give us when using our website and app services. This Privacy Statement explains how we collect, use, disclose and store your personal information, how you can access and correct it, and how we respond to complaints.
   Your use of https://maggieslegacy.com.au(the “Site”) and the Maggie’s Legacy App constitutes your acceptance of this Privacy Statement.
2. Who we are & contact details
   “Maggie’s Legacy App / Maggie’s Legacy” (“we”, “us”, “our”) is operated by [Insert legal entity name, e.g., Maggie’s Legacy Pty Ltd]. Our registered office is [Insert address], Australia. If you have any questions or requests regarding this Privacy Statement or your personal information, you may contact us at [Insert email address] or [Insert phone number].
3. What kinds of personal information we collect
   We may collect personal information about you including but not limited to:

• your name, email address, phone number, mailing address;
• your date of birth or age (if applicable);
• your login credentials (username, password) and profile information for our services;
• payment or billing information (if you make paid purchases on the Site or App);
• information you provide to us in communications, feedback, surveys or support requests;
• usage information including IP address, device identifiers, browser/OS, session data, analytics data, cookies and similar technologies;
• if relevant, sensitive personal information (for example regarding health or wellbeing) if you provide it in connection with our courses or services.

4. How and why we collect your personal information
   We collect this information for purposes including:

• to provide, maintain and improve our Site, App, courses, community functions and services;
• to authenticate and manage your account;
• to process payments and deliver services you request;
• to communicate with you (including updates, newsletters, promotions, support);
• to personalise your experience and understand how you use the Site/App so we can enhance functionality;
• to comply with legal or regulatory obligations;
• for our internal business purposes such as auditing, data analysis, and improving our offerings.

We collect information:

• directly from you (when you provide it);
• automatically via your use of the Site/App (e.g., device/usage data, cookies);
• from third-party services (for example analytics providers, advertising networks) if you engage with such functionality.

5. How we hold, secure and store your personal information
   We store your personal information in electronic form and take reasonable technical and organisational measures to protect it from misuse, interference, loss, unauthorised access, modification or disclosure.
   However, no internet transmission or storage system can be guaranteed 100% secure; we do not guarantee absolute security of your data.
   We will retain your personal information for as long as necessary for the purposes described above (or as required by law); we will then de-identify or securely destroy or archive it.
6. Use of cookies and similar technologies
   We use cookies and other tracking technologies on the Site and App (including analytics, advertising, session management). These technologies help us understand how you use our services, improve performance, show you personalised content (where applicable) and measure marketing effectiveness.
   You may disable or restrict cookies via your browser or device settings; however, doing so may affect the functionality of the Site or App.
7. Disclosure of your personal information
   We may disclose personal information:

• to our related entities, contractors and service providers (for example payment processors, analytics providers, servers/hosting providers, email service providers) who assist us in providing the Site/App and services;
• to third parties as required by law (for example regulatory bodies, courts), or to protect our rights, the rights of our users or the public;
• in the event of a sale, merger or reorganisation of our business, we may transfer personal information to the acquiring entity (in which case we will require that it continue to use your personal information in a manner consistent with this Privacy Statement);
• where you have consented to the disclosure.

If we disclose personal information overseas (e.g., to a hosting provider or service provider outside Australia), we will take reasonable steps to ensure it is protected at least to the extent required by Australian law.

8. Accessing and correcting your personal information
   You may access the personal information we hold about you and request its correction by contacting us at the contact details above. We will respond to your request within a reasonable time.
   If we refuse your request, we will provide reasons for that refusal and the mechanisms available to complain.
9. How to make a complaint
   If you believe we have breached any provision of the Australian Privacy Principles (APPs) or this Privacy Statement, you may lodge a complaint with us at the contact details above.
   We will investigate your complaint and respond within a reasonable period.
   If you remain dissatisfied, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) via its website.
10. Changes to this Privacy Statement
    We reserve the right to amend this Privacy Statement from time to time. Any changes will be posted on this page and, where appropriate, notified to you (for example via email). The “Last Updated” date above will reflect the latest revision.
    Your continued use of the Site/App after changes become effective indicates your acceptance of the updated statement.
11. Other relevant policies
    Our Terms & Conditions (see below) govern your use of the Site and App. We recommend you review both documents.
    If you are located outside Australia and use our services, please note that your data may be transferred overseas and local laws may differ.

12. Your consent
By using the Site or App, providing us with personal information, or otherwise continuing to engage with Maggie’s Legacy, you agree to the collection, use and disclosure of your personal information in accordance with this Privacy Statement.